Legal

Terms of Service

Last Updated: December 19, 2024

Welcome to SYMCUE

These Terms of Service ("Terms") govern your access to and use of SYMCUE (Symbiotic IQEI), a professional development platform integrating Mind (IQ), Heart (EI), and Body (Wellness). By accessing or using our services, you agree to be bound by these Terms.

1. Account Registration and Eligibility

1.1 Eligibility: You must be at least 13 years old to use SYMCUE. If you are under 18, you must have parental or guardian consent to use our services.

1.2 Account Creation: You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

1.3 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1.4 One Account Per Person: Each individual may maintain only one personal account. Organizations may have separate organizational accounts.

2. Acceptable Use

You agree to use SYMCUE only for lawful purposes and in accordance with these Terms. You may:

  • Engage in constructive debates and discussions using logical reasoning
  • Share arguments, evidence, and perspectives respectfully
  • Track your emotional intelligence and wellness progress
  • Collaborate with teams and learning circles
  • Use AI-powered features for learning and self-improvement
  • Earn badges, certificates, and achievements through genuine participation
3. Prohibited Conduct

You agree NOT to:

  • Post hate speech, harassment, threats, or discriminatory content
  • Use profanity, vulgar language, or sexually explicit content
  • Spread misinformation, defamatory statements, or malicious content
  • Impersonate others or misrepresent your identity or affiliations
  • Spam, advertise, or solicit without authorization
  • Attempt to hack, exploit, or compromise platform security
  • Violate intellectual property rights of others
  • Use automated bots or scripts to manipulate the platform
  • Engage in any activity that violates applicable laws or regulations

Violations may result in: Warning, temporary suspension, permanent account termination, and/or reporting to appropriate authorities depending on severity.

4. Content and Intellectual Property

4.1 Your Content: You retain ownership of content you create (arguments, comments, journal entries). By posting, you grant SYMCUE a non-exclusive, royalty-free license to display, distribute, and use your content for platform operations.

4.2 SYMCUE Content: The SYMCUE platform, including its design, features, curriculum, and AI systems, is protected by copyright, trademark, and patent-pending rights. You may not copy, modify, or redistribute our proprietary content.

4.3 Feedback: Any suggestions, feedback, or ideas you provide may be used by SYMCUE without compensation or obligation to you.

5. Subscriptions and Payments

5.1 Free Tier: Basic access is free with limited features. No payment required.

5.2 Paid Subscriptions: Premium features require a paid subscription. Prices are displayed on our pricing page and may change with notice.

5.3 Billing: Subscriptions are billed in advance on a recurring basis (monthly or annually). You authorize us to charge your payment method automatically.

5.4 Cancellation: You may cancel your subscription at any time. Access continues until the end of your current billing period. Refunds are provided in accordance with our refund policy.

5.5 Free Trials: Trial periods may be offered. You will be charged at the end of the trial unless you cancel beforehand.

6. Disclaimers and Limitations

6.1 "As Is" Service: SYMCUE is provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

6.2 No Professional Advice: SYMCUE provides educational content and tools for personal development. It does not constitute professional psychological, medical, legal, or financial advice. Consult appropriate professionals for such matters.

6.3 AI Limitations: Our AI features are tools for learning and analysis. AI-generated content may contain errors and should not be relied upon as authoritative.

6.4 Limitation of Liability: To the maximum extent permitted by law, SYMCUE and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

7. Termination

7.1 By You: You may terminate your account at any time through account settings or by contacting support.

7.2 By SYMCUE: We may suspend or terminate your account for violations of these Terms, fraudulent activity, or other conduct harmful to the platform or community.

7.3 Effect of Termination: Upon termination, your right to use the platform ceases. You may request export of your personal data within 30 days of termination.

8. Governing Law and Disputes

8.1 Governing Law: These Terms are governed by the laws of the United States and the State of [Your State], without regard to conflict of law principles.

8.2 Dispute Resolution: Any disputes arising from these Terms shall first be attempted to be resolved through informal negotiation. If unresolved, disputes may be submitted to binding arbitration.

8.3 Class Action Waiver: You agree to resolve disputes individually and waive any right to participate in class actions.

9. Contact Information

For questions about these Terms, please contact us:

SYMCUE

Email: legal@symcue.com

Website: symcue.com

10. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of SYMCUE after changes constitutes acceptance of the updated Terms.